Contact Us

Pool construction and maintenance projects require specialized knowledge of local conditions, permitting requirements, and quality materials. Our team brings decades of experience, ensuring your investment delivers lasting value and enjoyment.

GET IN TOUCH

Ready to Transform Your Backyard?

Ready to discuss your pool project? Fill out the form, and our team will contact you within 24 hours to review your vision and next steps.

info@CraftMasterPoolsandSpas.com
(704) 208-9452
Mooresville, NC
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Frequently Asked Questions

Got questions? Get answers to understand the process, timeline, and what to expect when working with professional pool builders.

What information should I have ready for our consultation?

Having basic information about your space helps us provide more accurate guidance during your consultation. This includes your lot dimensions, any existing landscaping or structures to work around, your timeline preferences, and initial thoughts on pool size or features. Photos of your backyard are also helpful, though not required.

How quickly can you start my project?

Project start dates depend on several factors, including design complexity, permit processing, and seasonal scheduling. We provide realistic timelines during your consultation based on current scheduling.

What are your hours and availability?

Our team works Monday through Friday from 7:00 AM to 5:00 PM for consultations, project management, and customer service. Active construction and maintenance projects often extend into weekends as needed to meet project timelines and weather windows. We respond to all inquiries within 24 hours during business days and can schedule consultations at your convenience.

What areas do you serve?

Our expert team serves the greater Charlotte region, extending north to Winston-Salem, west to Hickory, and throughout the Lake Norman area, including Mooresville, Huntersville, Davidson, and Cornelius. We focus on this regional coverage to ensure responsive service while maintaining our expertise in local soil conditions, municipal permitting requirements, and climate considerations that affect pool construction across North Carolina's Piedmont region.

How do I know if my property is suitable for a pool?

Most residential properties can accommodate pool construction, though factors like slope, soil conditions, setback requirements, and utility locations affect design options. Our consultation includes a site assessment to identify any potential challenges and recommend the best approach for your specific property conditions.

Let’s Build Something Beautiful Together

From concept to completion, we create backyard areas that are as functional as they are breathtaking. Book a consultation with our design engineers today and take the first step toward transforming your property.